West Yorkshire’s Police and Crime Commissioner looking for voluntary mediators for police complaints (18 Mar 2016)

West Yorkshire's Police and Crime Commissioner (PCC), Mark Burns-Williamsons is conducting a pilot scheme to assess the viability of using voluntary, independent mediation to resolve complaints against the police. 

The scheme was one of the outcomes of an independent review of the way that police complaints were dealt with in West Yorkshire (the Crawford Review) which was commissioned by the PCC in 2014.  

The PCC is looking for expressions of interest from organisations and individuals who are suitably experienced to assist in the establishment and operation of a pilot mediation scheme.  

The pilot scheme will operate for a period of six months during which independent mediators may be called upon to assist West Yorkshire Police or the PCC to resolve complaints made either against West Yorkshire Police or against the PCC's office.

Whilst operating within the present statutory regulations for dealing with complaints the mediation pilot may be used to resolve complaints which are of a less serious nature and which are subject to 'local resolution'.  

These are complaints which, if proven, would not justify any criminal or misconduct proceedings being taken against the person complained of and which do not infringe a person's rights under the Human Rights Convention.

Mediation may also be used to address dissatisfaction which may be felt after conclusion of the formal complaints process.

The pilot scheme will require appropriately trained and experienced, voluntary mediators who are able to attend meetings with complainants and the officers and staff who have been complained about and/or officers and staff who are dealing with the case at mutually agreed venues and times.  

The successful organisation/individual will be asked to assist the PCC in establishing an appropriate pilot scheme by advising on the design, operation and evaluation of the scheme and by providing suitable mediators.    This pilot scheme will not attract a fee although travel expenses will be reimbursed.

For more information on the scheme and how to express an interest visit /how-we-work/complaints-and-conduct/mediation-in-police-complaints.aspx Closing date for applications is 8 April 2016.



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