Social Media

 
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The Police and Crime Commissioner for West Yorkshire is committed to being as accessible as possible. To keep up with current news, events and consultation and to have your say, follow the office on Twitter and like us on Facebook. The office also has pages on Youtube and Flickr, links to which can be found below.

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If you would like further contact, or if your message is urgent, serious or private please email [email protected], or for more contact options please click here.

All posts within the Office of the Police and Crime Commissioner for West Yorkshire are politically restricted with the exception of the Deputy Police and Crime Commissioner. For this reason any messages of a political nature need to be directed to the Deputy Police and Crime Commissioner, Isabel Owen at [email protected] 

  

Social Media Policy

The Office of the West Yorkshire Police and Crime Commissioner intends to engage in a two way conversation using social media (for example, Facebook and Twitter), but has set out some guidelines to ensure that these conversations are appropriate, ensure that people are safe and give you an idea as to how certain types of information will be treated.

  • We shall attempt to respond to postings appropriately, but we are unable to engage in dialogue on a 24/7 basis. Priority will be given to responding to issues during office hours. Occasionally during these times it may not be possible to enter into or continue a discussion due to operational matters.
  • We will NOT accept offensive or discriminatory language, which may cause harassment, alarm or distress. This includes comments which are perceived as racist or homophobic. If they are posted on media platforms where we have editorial control, they shall be challenged and removed.
  • Crime reports and criminal intelligence should NOT be posted on our social media platforms. There are a number of established channels for reporting crime and information. A request for urgent help on these sites cannot be dealt with - in an emergency you should call 999. Alternatively, for non emergencies try the West Yorkshire Police online crime reporting page (http://www.westyorkshire.police.uk/contact-us/report-crime), call 101 or Crimestoppers on 0800 555 111
  • Certain issues which relate to ongoing prosecutions, or information which identifies personal details without that individuals express consent, should not be posted and will be removed if sites are within the editorial control of the Office of the West Yorkshire Police and Crime Commissioner.

We reserve the right to remove any tweets, messages, comments or block users that break the rules of the relevant site, or any of the following moderation guidelines:

  • don't swear, use hate-speech or offensive language
  • don't post messages that are unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive
  • don't incite or condone illegal activity
  • don't post content copied from elsewhere, for which you do not own the copyright
  • don't post the same message or image, or very similar messages, more than once - also known as "spamming"
  • don't publish anyone else's personal information, or information that may infringe upon personal privacy
  • don't advertise commercial products or services
  • don't impersonate someone else or falsely claim to represent a person or organisation
  • don't discuss ongoing cases and investigations
  • don't post links to malicious websites/code
  • be respectful -  don't write malicious or offensive comments, and don't make personal attacks
  • don't incite hatred in the context of race, religion, gender, nationality, sexuality or any other personal characteristic

 

Our Twitter Account

The Office of the West Yorkshire Police and Crime Commissioner Twitter account has been set up to inform the public of news, events and activities of the West Yorkshire Police and Crime Commissioner.

 

Following

If you follow the Office of the Police and Crime Commissioner for West Yorkshire we will not automatically follow you back, please do not be offended by this. This is done to keep numbers of followers at a manageable level and avoids spam accounts and limits the use of direct messages to keep discussions open.

The following of an account should not be interpreted as an endorsement of any kind by the Police and Crime Commissioner for West Yorkshire or his office. The Office of the Police and Crime Commissioner for West Yorkshire reserves the right to unfollow accounts at any time.

 

Retweeting

Retweeting is used to highlight appropriate content that is relevant to the work of the Police and Crime Commissioner for West Yorkshire, our partners or our followers. Retweeting should not be interpreted as an endorsement of the message, the individual or organisation the message originated from or any organisations/individuals the message refers to.

 

Replies and contacting the Office of the West Yorkshire Police and Crime Commissioner

We are unable to monitor Twitter round the clock. However, we will seek to answer all reasonable tweeted questions. Please be aware that due to the sensitive nature of our work, or other demands, it may not be possible to answer all questions.

Please do not try to report crime using Twitter.

We welcome feedback and ideas from all our followers.

As previously mentioned, we cannot guarantee we'll be able to read everything marked for our attention but we will endeavour to ensure any emerging themes or helpful suggestions are passed to the relevant people and responded to where possible.

You are also reminded that malicious communications using Twitter may constitute a criminal offence and will be dealt with appropriately.

 

Availability

We will update and monitor our Twitter feed as reasonably necessary and practicable. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.

 

*We reserve the right to change our social media rules and guidelines at any time

**"We" and "Us" being the Office of the West Yorkshire Police and Crime Commissioner

© Copyright West Yorkshire Police and Crime Commissioner 2017